Support Worker


Due to the nature of the work, this Support Worker position is only open to candidates over age 22 years.

Evoke care are embarking on an exciting new strategy combining our residential services to deliver quality experiences to young people in care.

Based at our 3-bed mixed home which provides care for children with emotional and behavioural difficulties aged 11-18 years in Streatham. We are recruiting for support workers to join the team to provide advice, assistance and support to young people. To attend to their practical, physical and emotional needs. To act as an appropriate role model and to work closely with them to enable them to address their difficulties and achieve their optimum potential.

Support Worker Specific Duties and Responsibilities

  • Supporting children aged 11-18 in full-time residential care
  • To maintain a high quality of care and support which meets the physical, emotional, intellectual, social and cultural needs of children and young people within the care of Inspirations. Working from the guidelines from the 1989 Children’s Act, National Minimum Standards, Every Child Matters and any other relevant legislation.
  • To provide a caring, supportive and nurturing environment in which children/young people can feel secure and free from harm.
  • Establishing positive relationships with young people and always offering them unconditional and positive regard.
  • Helping young people gain self-control by challenging unacceptable behaviour and rewarding acceptable, pro-social conduct.
  • Setting boundaries for children and young people that may display challenging or emotional behaviour, whilst developing a relationship built on mutual trust
  • Ensuring that each young person’s care plan is followed and amended as appropriate to reflect their changing needs.
  • Attending to practical matters in relation to childcare (cooking, cleaning, general maintenance around the home etc).
  • To act as a key worker or co-worker for a young person to ensure that the young person’s care plans are up to date and that all their care needs are being met.
  • To provide a positive role model to be able to offer advice, guidance and assistance where appropriate.
  • Establishing relationships which young people perceive to be positive, warm and rewarding.
  • Providing advice, assistance and support on a 1:1 basis to enable young people to address past and present difficulties.
  • Providing emotional support at times of difficulty or stress.
  • Being ambitious for young people, helping them achieve their goals and optimise their potential.
  • Providing support for young people in their education and extracurricular activities, this may include supporting them in the classroom if necessary.
  • Keeping accurate records and providing written reports on young people for planning meetings, reviews or any other meetings as directed by the line manager.
  • Empowering young people and facilitating their active involvement in the decision making about their lives and future.
  • Acting as an advocate at meetings where the young person is the subject of discussion.
  • Encouraging the young person to develop links with the community, attend off-site activities and expand their personal social network.

Support Worker General Responsibilities

  • Attending young people’s meetings and contributing to them.
  • Driving company vehicles (current driving licence holders subject to procedures).
  • Receiving training appropriate to the role and maintaining an up to date training profile.
  • Responsibility for the accurate maintenance of financial records appropriate to the duties of the post.
  • Responsibility for the health, safety and welfare of self and colleagues in accordance with the requirements of the organisational Health and Safety Policies.

To work as part of a team as a Support Worker:

  • Being aware of the aims and objectives of the home and working collaboratively with colleagues to achieve them.
  • Attending team/ staff meetings and making a positive contribution to them.
  • Actively contributing to the development of the team.
  • Receiving and storing information to improve communication.
  • Being willing to give and receive feedback on performance with colleagues and managers.
  • Being aware of childcare plans for all young people and providing support for colleagues by maintaining consistency in the execution of those plans.
  • Providing informal practical and emotional support to colleagues experiencing difficulties.
  • Attending and contributing to regular supervision sessions in line with the National Minimum Standards.
  • Monitoring the conduct of colleagues and referring on any causes for concern (Whistleblowing).
  • To be aware of and comply with policies and procedures relating to child protection, health and safety, security and confidentiality, reporting all concerns to an appropriate person and adhering to them.

In return for your hard work and commitment to the Support Worker role we offer:

  • Member of Perk box (discounts for food, shopping, electronics…etc..), Childcare vouchers and Cycle to work scheme, free phone insurance, free coffee, upon competition of probation.
  • Enhanced disclosure cost coverage.
  • Enrolment onto the Updating Service at the cost of the employer.
  • Comprehensive induction and commitment to ongoing training expense met by the employer.
  • Christmas Party expense covered.
  • Pension Scheme.
  • Optional overtime and extra Sleep in shift available.
  • 28 days Holiday (inc Bank Holidays), additional holiday for loyalty to the company.

If you have the right skills and attributes to be a Support Worker

Contact: Sade Grant
Reference: Totaljobs/TJ01SG
Job ID: 87571918